Thursday, May 13, 2010

Ancestry.com Nuisance

Ancestry.com are not giving up easily. After ignoring all unsubscribe requests, all ancestry.com emails are now forwarded to my trash folder. But now a new email from
ancestry@ancestry-update.com
appears.

So that is also added to the delete immediately list.

Are ancestry.com desperately spamming or has a spammer opened a look-alike domain? In either case I don't care. All ancestry.com messages will be deleted unread.

Wednesday, May 5, 2010

Studio and Stage relaunch

Rogue traders,"Studio and Stage" have had a makeover. They have a shiny new website which looks very fancy. http://studioandstage.co.uk/

So lets deconstruct it. The title of the page is called "New Page 1". The subpages are called "New Page 2" etc. Hmm, Looks like they haven't mastered their web design software yet.

What does About say? It says come to our old website while we get this sorted out. Which is a blueyonder hosted website. Oh dear. Most unprofessional.

Then there are links claiming to have an association to Kuoni Engineering and West Yorkshire Theatre Company. These companies are so low profile as to have NO mention on Google whatsoever. In fact, this blog will probably come up top in a search for them.

Then there is Eric Robens the jib and boom manufacturer. The website looks less amateurish than Studio and Stage but it shares certain details. There is no online method of buying anything and no e-commerce set up. And lots of pretty pictures but no specifications. A dealer network is mentioned but not a single actual dealer. And no warranty information. And nowhere is mentioned the registered office.

If you buy anything from either of these companies you should ask them why this information is missing.

The technique is to offer tempting items but the only way to get any information is by phone. Then they will promise great things and low prices. Then they deliver a pile of crap. Then they won't give the money back and will employ all sorts of empty threats if you try and get it back. If you have given them money it may already be too late. My advice is to Google for "Visa Chargeback" and "Distance Selling Regulations".



What is the future for Studio and Stage? If they manage to stay out of jail then a career collecting trolleys at Tesco is well within their grasp.