Thursday, April 22, 2010

Halifax e-commerce fail of the day

I haven't had an e-commerce fail for a little while but the Halifax breaks the lull. It used to be so easy to transfer money between accounts. Your accounts all showed up and you selected which one to wanted to move money to. Couldn't be easier. Then they changed it so you had to enter the account details. Why do this? Is it to increase the risk of making a mistake and sending the money to someone else's account. Then there is no indication afterwards that the transaction has succeeded or might do in the future. You have no idea when or if the money will be available.

Then just when you resign yourself to the inconveniences, the whole thing falls over and you get this message.
Service Interruption
One or more of our systems are temporarily unavailable.

This means that you will not be able to proceed at this time.

We are aware of the problem, and hope to fix it soon, so please try again later. We apologise for any inconvenience.
So I can't do anything with my own money. Fail of the day is hereby awarded to the Halifax.
--//--
The service did indeed return later but the transfer time turned out to be 48 hours. Is there a sensible explanation for why it takes two days to move money between a single user's accounts in the same bank?

Friday, April 16, 2010

Banned by Microsoft


I spent a while on Yahoo Answers. Finding genuine answers for really hard questions is a good way to keep your brain active and you end up learning a lot about subjects you might not have thought about. So a year on and I had nearly 50000 points and I made a single post that got me banned. No appeal. End of account. But I still get best answers as my older questions are resolved so I am now up to 49739.

What was this terrible answer that I posted?

If your PC fails without a recovery disk then how do you fix it? My answer was "download a CD disk image of Windows XP and use your license code to repair your installation". I thought that would be reasonable as you already have the software, just in a broken form. But BANG! Instant and final ban from Yahoo Answers.

I admit now that this was wilful and totally wrong incitement to break Microsoft's Copyright and I humbly apologise.

What I should have written is:

"Ditch Windows and install Ubuntu. You can install it as much as you like and break your dependence on Microsoft. Ubuntu is like Windows but without ever having to validate your license on the phone to a wretched foreign call centre when you change your graphics card. And you won't lose your freedom of speech for suggesting that you can download the operating system."

Nowadays Yahoo Answers has to manage without my expertise. So if your question today was called "C++ nested loop please help?". The answer is:

"Your month loop needs a pair of braces around the block of code otherwise it only executes the next line, and you left TotalRain uninitialised."

But you won't look at this blog so you will never know.