Wednesday, May 27, 2009

Fail of the Day - T-Mobile

Every day comes a new tale of electronic incompetence and this one is awarded to T-Mobile. Going abroad we need to cancel voicemail. It can get expensive having voicemail bounced around the world and T-Mobile helpfully advises to call 150 before leaving.

Sadly this gets you into a maze of automated options of the "press 2 now" type, none of which actually get you where you want to be.

But one of the options is to "leave T-Mobile" and suddenly this seems more tempting.

We gave up and switched off all Call Diverts. I hope that works.

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